Overview
Empathy is the foundation of great leadership - it builds stronger connections, fosters trust, and creates an inclusive workplace. Whether you're leading a team or working alongside colleagues, empathy transforms the way we work, collaborate, and grow.
Course Description & Learning Outcomes
By the end of this course, learners will be able to:
Identify the benefits of fostering inclusiveness within diverse teams, and the importance and dimensions of empathy.
Developing their empathy skills to promote an inclusive and di-verse work environment.
Applying empathy methodology in a difficult conversation to effectively navigate diversity challenges and opportunities in service situations.
Utilizing ability to enhance team cohesion and an inclusive workplace via fostering trust and belonging, emotional intelligence, and addressing challenges and opportunities.
Constructing an action plan with empathetic communication and best practices to promote an inclusive and diverse work environment.
Recommended Prerequisites
This course is designed for leaders, supervisors, and managers who want to lead their teams more effectively and efficiently, all while fostering empathy.
Schedule
Date: 10 Mar 2025, Monday
Time: 12:30 PM - 1:30 PM (GMT +8:00) Kuala Lumpur, Singapore
Location: Online
Agenda
| Day/Time | Agenda Activity/Description |
|---|---|
| 10th March 2025 | Online Course Preview for Leading with Empathy from 12:30 PM - 1:30 PM |
Pricing
Course fees: FREE
Skills Covered
PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.
- Communication Skills (Proficiency level: Beginner)
Speakers
Trainer's Profile:
Mr Tan Tee Tong, Associate Trainer, James Cook Institute
Tee Tong has 20+ years of experience in arts, culture, entertainment, and social enterprises. He launched and managed major arts centres, led the Sing50 mega-concert, and raised $2–$2.5 million annually through fundraisers. Currently, he trains leaders at Certis Corporate University and conducts digital skills workshops at CGP, supporting organizations in teaching vulnerable Singaporeans. He also developed the Digital Partnership Lead (DPL) training program at CGP.
Partners
