Innovating Through Design Thinking: The Fundamentals

Course Description & Learning Outcomes

To uncover innovation opportunities within an organisation it is important to look at problems and situations with a user-centric mindset; to think differently to search for novel alternatives to existing solutions and to embrace an experimental attitude to iteratively discover what is truly useful, feasible and viable. Such skills are at the heart of good design, and they actually can be learned and honed. At the end of the 3-day course, participants will be able to: - Understand how Human-Centered Design (HCD) can provide a foundation for innovation - Acquire user-centric mindset and basic creative skills to uncover innovation opportunities - Practise HCD methods such as consumer research, prototyping, journey mapping, co-creation - Develop managerial action plans in embedding HCD in your organisation - Gain confidence in dealing with uncertainty and developing innovation capabilities in your organisation