×
 
 Back to all courses

Continuous Testing Foundation -- May 2026 intake

0%

Overview

The Continuous Testing Foundation course is a two-day instructor-led classroom training programme. The course provides a comprehensive look into testing within a DevOps environment, teaching professionals how to instill testing skills in various teams and minimise business risks and their impact on customers.

The curriculum emphasises that test engineering is the foundation of DevOps and is crucial for building a successful DevOps pipeline that supports digital transformation. The training includes hands-on exercises and provides sample documents, templates, tools, and techniques that participants can use after the class to apply the concepts learned.

Course Description & Learning Outcomes

This course is designed to help professionals involved in defining or deploying a DevOps testing strategy, including developers, QA engineers, operations staff, and security personnel. It provides a comprehensive look at how DevOps testing differs from other types of testing and its integration into Continuous Integration and Continuous Delivery (CI/CD) workflows.  

Upon completion, learners will achieve the following outcomes:

  • Understanding the purpose, benefits, concepts, and vocabulary of DevOps testing.  

  • How DevOps testing differs from other types of testing.  

  • DevOps testing strategies, test management, and results analysis.  

  • Strategies for selecting test tools and implementing test automation.  

  • Integration of DevOps testing into Continuous Integration and Continuous Delivery workflows.  

  • How DevOps testers fit with a DevOps culture, organization, and roles.

Recommended Prerequisites

There are no formal prerequisites to attend the Continuous Testing Foundation course or to sit for the certification examination. However, familiarity with DevOps definitions and principles is considered essential for a successful learning experience.

Schedule

Start Date: 25 May 2026, Monday
End Date: 26 May 2026, Tuesday

2 days, 9am – 5pm

Location: 243 Beach Rd, #02-01 , 189754

Agenda

Day/TimeAgenda Activity/Description
Start Date: 25 May9am to 5pm
End Date: 26 May9am to 5pm

Skills Covered

PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.

  • DevOps Testing Strategies (Proficiency level: Beginner)
  • Pipeline Integration (Proficiency level: Beginner)
  • Test Automation and Tool Selection (Proficiency level: Beginner)

Speakers

Trainer's Profile:

Feisal Ismail, Principal Consultant, Sapience Consulting Pte Ltd
Feisal Ismail

Extensive technical and managerial experience supporting organisations across government, pharmaceutical, banking and financial industries. Well-versed in creating and leading high-performing teams through effective work methodologies that leverages on technology and best practices to achieve organisational objectives. Communicative, articulate and a firm believer in sharing both knowledge and experience. Highly organised and relish delivering superlative results in high-pressure environments. Believes in providing quality advice grounded in a sapient application of experience, best practices and an acute understanding of real-world realities. Clients can count on me – my word is my bond.

 Back to all courses

Continuous Testing Foundation -- January 2026 intake

0%

Overview

The Continuous Testing Foundation course is a two-day instructor-led classroom training programme. The course provides a comprehensive look into testing within a DevOps environment, teaching professionals how to instill testing skills in various teams and minimise business risks and their impact on customers.

The curriculum emphasises that test engineering is the foundation of DevOps and is crucial for building a successful DevOps pipeline that supports digital transformation. The training includes hands-on exercises and provides sample documents, templates, tools, and techniques that participants can use after the class to apply the concepts learned.

Course Description & Learning Outcomes

This course is designed to help professionals involved in defining or deploying a DevOps testing strategy, including developers, QA engineers, operations staff, and security personnel. It provides a comprehensive look at how DevOps testing differs from other types of testing and its integration into Continuous Integration and Continuous Delivery (CI/CD) workflows.  

Upon completion, learners will achieve the following outcomes:

  • Understanding the purpose, benefits, concepts, and vocabulary of DevOps testing.  

  • How DevOps testing differs from other types of testing.  

  • DevOps testing strategies, test management, and results analysis.  

  • Strategies for selecting test tools and implementing test automation.  

  • Integration of DevOps testing into Continuous Integration and Continuous Delivery workflows.  

  • How DevOps testers fit with a DevOps culture, organization, and roles.

Recommended Prerequisites

There are no formal prerequisites to attend the Continuous Testing Foundation course or to sit for the certification examination. However, familiarity with DevOps definitions and principles is considered essential for a successful learning experience.

Schedule

Start Date: 22 Jan 2026, Thursday
End Date: 23 Jan 2026, Friday

2 days, 9am – 5pm

Location: 243 Beach Rd, #02-01 , 189754

Agenda

Day/TimeAgenda Activity/Description
Start Date: 22 January9am to 5pm
End Date: 23 January9am to 5pm

Skills Covered

PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.

  • DevOps Testing Strategies (Proficiency level: Beginner)
  • Test Automation and Tool Selection (Proficiency level: Beginner)
  • Pipeline Integration (Proficiency level: Beginner)

Speakers

Trainer's Profile:

Feisal Ismail, Principal Consultant, Sapience Consulting Pte Ltd
Feisal Ismail

Extensive technical and managerial experience supporting organisations across government, pharmaceutical, banking and financial industries. Well-versed in creating and leading high-performing teams through effective work methodologies that leverages on technology and best practices to achieve organisational objectives. Communicative, articulate and a firm believer in sharing both knowledge and experience. Highly organised and relish delivering superlative results in high-pressure environments. Believes in providing quality advice grounded in a sapient application of experience, best practices and an acute understanding of real-world realities. Clients can count on me – my word is my bond.

 Back to all courses

Site Reliability Engineering Foundation (SREF) -- November 2026 intake

0%

Overview

The Site Reliability Engineering (SRE) Foundation course is an introduction to the principles and practices that enable an organisation to reliably and economically scale critical services. Introducing a site-reliability dimension requires organisational re-alignment, a focus on engineering and automation, and the adoption of new working paradigms. Tailored for those focused on large-scale service availability, the curriculum highlights the evolution of SRE and its future direction. It equips participants with the practices, methods, and tools to engage people across the organization in reliability and stability.

The course uses real-life scenarios and case stories to make the learning experience practical and applicable. Upon completion, participants will have tangible takeaways, such as an understanding of how to set and track Service Level Objectives (SLOs). The course was developed by leveraging key SRE sources, engaging with thought-leaders, and working with organizations to extract real-life best practices for starting SRE adoption. This course positions learners to successfully complete the SRE Foundation certification exam.

Course Description & Learning Outcomes

The SRE Foundation course provides a comprehensive introduction to the core principles and practices of Site Reliability Engineering. The curriculum is structured to provide a practical understanding of SRE's role and its impact on an organisation's operations.  

Upon completion, participants will have a practical understanding of:

  • The history of SRE and its emergence at Google.  

  • The inter-relationship of SRE with other frameworks such as DevOps, ITSM, and Value Stream Management.  

  • The underlying principles behind SRE, including Service Level Objectives (SLOs) and Service Level Indicators (SLIs).  

  • Error budgets and the associated error budget policies, and the concept of "toil" and how to eliminate it.  

  • Observability as a key indicator of a service's health.  

  • SRE tools, automation techniques, and the importance of security.  

  • Learning from failure through concepts like anti-fragility, Chaos Engineering, and blameless post-mortems.  

  • The organisational impact that introducing SRE can bring, including on-call necessities and adoption patterns.

Recommended Prerequisites

There are no formal prerequisites to attend the SRE Foundation course or to take the certification exam.  

However, an understanding and knowledge of common DevOps terminology and concepts and related work experience are highly recommended for the course.

Schedule

Start Date: 16 Nov 2026, Monday
End Date: 18 Nov 2026, Wednesday

3 days, 9am – 5pm

Location: 243 Beach Rd, #02-01 , 189754

Agenda

Day/TimeAgenda Activity/Description
Start Date: 16 November9am to 5pm
End Date: 18 November9am to 5pm

Pricing

Course fees: This course is supported under IBF Standards Training Scheme and is also eligible for SkillsFuture Credit and NTUC UTAP

Skills Covered

PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.

  • Automation and Security (Proficiency level: Beginner)
  • ITSM (Proficiency level: Beginner)
  • Observability (Proficiency level: Beginner)
  • Service Level Objectives (SLOs) and Service Level Indicators (SLIs) (Proficiency level: Beginner)
  • Site Reliability & Resilience Engineering (SRE) (Proficiency level: Beginner)
  • DevOps (Proficiency level: Beginner)

Speakers

Trainer's Profile:

Feisal Ismail, Principal Consultant, Sapience Consulting Pte Ltd
Feisal Ismail

Extensive technical and managerial experience supporting organisations across government, pharmaceutical, banking and financial industries. Well-versed in creating and leading high-performing teams through effective work methodologies that leverages on technology and best practices to achieve organisational objectives. Communicative, articulate and a firm believer in sharing both knowledge and experience. Highly organised and relish delivering superlative results in high-pressure environments. Believes in providing quality advice grounded in a sapient application of experience, best practices and an acute understanding of real-world realities. Clients can count on me – my word is my bond.

 Back to all courses

Site Reliability Engineering Foundation (SREF) -- September 2026 intake

0%

Overview

The Site Reliability Engineering (SRE) Foundation course is an introduction to the principles and practices that enable an organisation to reliably and economically scale critical services. Introducing a site-reliability dimension requires organisational re-alignment, a focus on engineering and automation, and the adoption of new working paradigms. Tailored for those focused on large-scale service availability, the curriculum highlights the evolution of SRE and its future direction. It equips participants with the practices, methods, and tools to engage people across the organization in reliability and stability.

The course uses real-life scenarios and case stories to make the learning experience practical and applicable. Upon completion, participants will have tangible takeaways, such as an understanding of how to set and track Service Level Objectives (SLOs). The course was developed by leveraging key SRE sources, engaging with thought-leaders, and working with organizations to extract real-life best practices for starting SRE adoption. This course positions learners to successfully complete the SRE Foundation certification exam.

Course Description & Learning Outcomes

The SRE Foundation course provides a comprehensive introduction to the core principles and practices of Site Reliability Engineering. The curriculum is structured to provide a practical understanding of SRE's role and its impact on an organisation's operations.  

Upon completion, participants will have a practical understanding of:

  • The history of SRE and its emergence at Google.  

  • The inter-relationship of SRE with other frameworks such as DevOps, ITSM, and Value Stream Management.  

  • The underlying principles behind SRE, including Service Level Objectives (SLOs) and Service Level Indicators (SLIs).  

  • Error budgets and the associated error budget policies, and the concept of "toil" and how to eliminate it.  

  • Observability as a key indicator of a service's health.  

  • SRE tools, automation techniques, and the importance of security.  

  • Learning from failure through concepts like anti-fragility, Chaos Engineering, and blameless post-mortems.  

  • The organisational impact that introducing SRE can bring, including on-call necessities and adoption patterns.

Recommended Prerequisites

There are no formal prerequisites to attend the SRE Foundation course or to take the certification exam.  

However, an understanding and knowledge of common DevOps terminology and concepts and related work experience are highly recommended for the course.

Schedule

Start Date: 07 Sep 2026, Monday
End Date: 09 Sep 2026, Wednesday

3 days, 9am – 5pm

Location: 243 Beach Rd, #02-01 , 189754

Agenda

Day/TimeAgenda Activity/Description
Start Date: 7 September9am to 5pm
End Date: 9 September9am to 5pm

Pricing

Course fees: This course is supported under IBF Standards Training Scheme and is also eligible for SkillsFuture Credit and NTUC UTAP

Skills Covered

PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.

  • Automation and Security (Proficiency level: Beginner)
  • ITSM (Proficiency level: Beginner)
  • Observability (Proficiency level: Beginner)
  • Service Level Objectives (SLOs) and Service Level Indicators (SLIs) (Proficiency level: Beginner)
  • Site Reliability & Resilience Engineering (SRE) (Proficiency level: Beginner)
  • DevOps (Proficiency level: Beginner)

Speakers

Trainer's Profile:

Feisal Ismail, Principal Consultant, Sapience Consulting Pte Ltd
Feisal Ismail

Extensive technical and managerial experience supporting organisations across government, pharmaceutical, banking and financial industries. Well-versed in creating and leading high-performing teams through effective work methodologies that leverages on technology and best practices to achieve organisational objectives. Communicative, articulate and a firm believer in sharing both knowledge and experience. Highly organised and relish delivering superlative results in high-pressure environments. Believes in providing quality advice grounded in a sapient application of experience, best practices and an acute understanding of real-world realities. Clients can count on me – my word is my bond.

 Back to all courses

Site Reliability Engineering Foundation (SREF) -- July 2026 intake

0%

Overview

The Site Reliability Engineering (SRE) Foundation course is an introduction to the principles and practices that enable an organisation to reliably and economically scale critical services. Introducing a site-reliability dimension requires organisational re-alignment, a focus on engineering and automation, and the adoption of new working paradigms. Tailored for those focused on large-scale service availability, the curriculum highlights the evolution of SRE and its future direction. It equips participants with the practices, methods, and tools to engage people across the organization in reliability and stability.

The course uses real-life scenarios and case stories to make the learning experience practical and applicable. Upon completion, participants will have tangible takeaways, such as an understanding of how to set and track Service Level Objectives (SLOs). The course was developed by leveraging key SRE sources, engaging with thought-leaders, and working with organizations to extract real-life best practices for starting SRE adoption. This course positions learners to successfully complete the SRE Foundation certification exam.

Course Description & Learning Outcomes

The SRE Foundation course provides a comprehensive introduction to the core principles and practices of Site Reliability Engineering. The curriculum is structured to provide a practical understanding of SRE's role and its impact on an organisation's operations.  

Upon completion, participants will have a practical understanding of:

  • The history of SRE and its emergence at Google.  

  • The inter-relationship of SRE with other frameworks such as DevOps, ITSM, and Value Stream Management.  

  • The underlying principles behind SRE, including Service Level Objectives (SLOs) and Service Level Indicators (SLIs).  

  • Error budgets and the associated error budget policies, and the concept of "toil" and how to eliminate it.  

  • Observability as a key indicator of a service's health.  

  • SRE tools, automation techniques, and the importance of security.  

  • Learning from failure through concepts like anti-fragility, Chaos Engineering, and blameless post-mortems.  

  • The organisational impact that introducing SRE can bring, including on-call necessities and adoption patterns.

Recommended Prerequisites

There are no formal prerequisites to attend the SRE Foundation course or to take the certification exam.  

However, an understanding and knowledge of common DevOps terminology and concepts and related work experience are highly recommended for the course.

Schedule

Start Date: 06 Jul 2026, Monday
End Date: 08 Jul 2026, Wednesday

3 days, 9am – 5pm

Location: 243 Beach Rd, #02-01 , 189754

Agenda

Day/TimeAgenda Activity/Description
Start Date: 6 July9am to 5pm
End Date: 8 July9am to 5pm

Pricing

Course fees: This course is supported under IBF Standards Training Scheme and is also eligible for SkillsFuture Credit and NTUC UTAP

Skills Covered

PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.

  • Automation and Security (Proficiency level: Beginner)
  • ITSM (Proficiency level: Beginner)
  • Observability (Proficiency level: Beginner)
  • Service Level Objectives (SLOs) and Service Level Indicators (SLIs) (Proficiency level: Beginner)
  • Site Reliability & Resilience Engineering (SRE) (Proficiency level: Beginner)
  • DevOps (Proficiency level: Beginner)

Speakers

Trainer's Profile:

Feisal Ismail, Principal Consultant, Sapience Consulting Pte Ltd
Feisal Ismail

Extensive technical and managerial experience supporting organisations across government, pharmaceutical, banking and financial industries. Well-versed in creating and leading high-performing teams through effective work methodologies that leverages on technology and best practices to achieve organisational objectives. Communicative, articulate and a firm believer in sharing both knowledge and experience. Highly organised and relish delivering superlative results in high-pressure environments. Believes in providing quality advice grounded in a sapient application of experience, best practices and an acute understanding of real-world realities. Clients can count on me – my word is my bond.

 Back to all courses

Site Reliability Engineering Foundation (SREF) -- May 2026 intake

0%

Overview

The Site Reliability Engineering (SRE) Foundation course is an introduction to the principles and practices that enable an organisation to reliably and economically scale critical services. Introducing a site-reliability dimension requires organisational re-alignment, a focus on engineering and automation, and the adoption of new working paradigms. Tailored for those focused on large-scale service availability, the curriculum highlights the evolution of SRE and its future direction. It equips participants with the practices, methods, and tools to engage people across the organization in reliability and stability.

The course uses real-life scenarios and case stories to make the learning experience practical and applicable. Upon completion, participants will have tangible takeaways, such as an understanding of how to set and track Service Level Objectives (SLOs). The course was developed by leveraging key SRE sources, engaging with thought-leaders, and working with organizations to extract real-life best practices for starting SRE adoption. This course positions learners to successfully complete the SRE Foundation certification exam.

Course Description & Learning Outcomes

The SRE Foundation course provides a comprehensive introduction to the core principles and practices of Site Reliability Engineering. The curriculum is structured to provide a practical understanding of SRE's role and its impact on an organisation's operations.  

Upon completion, participants will have a practical understanding of:

  • The history of SRE and its emergence at Google.  

  • The inter-relationship of SRE with other frameworks such as DevOps, ITSM, and Value Stream Management.  

  • The underlying principles behind SRE, including Service Level Objectives (SLOs) and Service Level Indicators (SLIs).  

  • Error budgets and the associated error budget policies, and the concept of "toil" and how to eliminate it.  

  • Observability as a key indicator of a service's health.  

  • SRE tools, automation techniques, and the importance of security.  

  • Learning from failure through concepts like anti-fragility, Chaos Engineering, and blameless post-mortems.  

  • The organisational impact that introducing SRE can bring, including on-call necessities and adoption patterns.

Recommended Prerequisites

There are no formal prerequisites to attend the SRE Foundation course or to take the certification exam.  

However, an understanding and knowledge of common DevOps terminology and concepts and related work experience are highly recommended for the course.

Schedule

Start Date: 11 May 2026, Monday
End Date: 13 May 2026, Wednesday

3 days, 9am – 5pm

Location: 243 Beach Rd, #02-01 , 189754

Agenda

Day/TimeAgenda Activity/Description
Start Date: 11 May9am to 5pm
End Date: 13 May9am to 5pm

Pricing

Course fees: This course is supported under IBF Standards Training Scheme and is also eligible for SkillsFuture Credit and NTUC UTAP

Skills Covered

PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.

  • Automation and Security (Proficiency level: Beginner)
  • ITSM (Proficiency level: Beginner)
  • Observability (Proficiency level: Beginner)
  • Service Level Objectives (SLOs) and Service Level Indicators (SLIs) (Proficiency level: Beginner)
  • Site Reliability & Resilience Engineering (SRE) (Proficiency level: Beginner)
  • DevOps (Proficiency level: Beginner)

Speakers

Trainer's Profile:

Feisal Ismail, Principal Consultant, Sapience Consulting Pte Ltd
Feisal Ismail

Extensive technical and managerial experience supporting organisations across government, pharmaceutical, banking and financial industries. Well-versed in creating and leading high-performing teams through effective work methodologies that leverages on technology and best practices to achieve organisational objectives. Communicative, articulate and a firm believer in sharing both knowledge and experience. Highly organised and relish delivering superlative results in high-pressure environments. Believes in providing quality advice grounded in a sapient application of experience, best practices and an acute understanding of real-world realities. Clients can count on me – my word is my bond.

 Back to all courses

Site Reliability Engineering Foundation (SREF) -- March 2026 intake

0%

Overview

The Site Reliability Engineering (SRE) Foundation course is an introduction to the principles and practices that enable an organisation to reliably and economically scale critical services. Introducing a site-reliability dimension requires organisational re-alignment, a focus on engineering and automation, and the adoption of new working paradigms. Tailored for those focused on large-scale service availability, the curriculum highlights the evolution of SRE and its future direction. It equips participants with the practices, methods, and tools to engage people across the organization in reliability and stability.

The course uses real-life scenarios and case stories to make the learning experience practical and applicable. Upon completion, participants will have tangible takeaways, such as an understanding of how to set and track Service Level Objectives (SLOs). The course was developed by leveraging key SRE sources, engaging with thought-leaders, and working with organizations to extract real-life best practices for starting SRE adoption. This course positions learners to successfully complete the SRE Foundation certification exam.

Course Description & Learning Outcomes

The SRE Foundation course provides a comprehensive introduction to the core principles and practices of Site Reliability Engineering. The curriculum is structured to provide a practical understanding of SRE's role and its impact on an organisation's operations.  

Upon completion, participants will have a practical understanding of:

  • The history of SRE and its emergence at Google.  

  • The inter-relationship of SRE with other frameworks such as DevOps, ITSM, and Value Stream Management.  

  • The underlying principles behind SRE, including Service Level Objectives (SLOs) and Service Level Indicators (SLIs).  

  • Error budgets and the associated error budget policies, and the concept of "toil" and how to eliminate it.  

  • Observability as a key indicator of a service's health.  

  • SRE tools, automation techniques, and the importance of security.  

  • Learning from failure through concepts like anti-fragility, Chaos Engineering, and blameless post-mortems.  

  • The organisational impact that introducing SRE can bring, including on-call necessities and adoption patterns.

Recommended Prerequisites

There are no formal prerequisites to attend the SRE Foundation course or to take the certification exam.  

However, an understanding and knowledge of common DevOps terminology and concepts and related work experience are highly recommended for the course.

Schedule

Start Date: 09 Mar 2026, Monday
End Date: 11 Mar 2026, Wednesday

3 days, 9am – 5pm

Location: 243 Beach Rd, #02-01 , 189754

Agenda

Day/TimeAgenda Activity/Description
Start Date: 9 March9am to 5pm
End Date: 11 March9am to 5pm

Pricing

Course fees: This course is supported under IBF Standards Training Scheme and is also eligible for SkillsFuture Credit and NTUC UTAP

Skills Covered

PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.

  • Automation and Security (Proficiency level: Beginner)
  • ITSM (Proficiency level: Beginner)
  • Observability (Proficiency level: Beginner)
  • Service Level Objectives (SLOs) and Service Level Indicators (SLIs) (Proficiency level: Beginner)
  • Site Reliability & Resilience Engineering (SRE) (Proficiency level: Beginner)
  • DevOps (Proficiency level: Beginner)

Speakers

Trainer's Profile:

Feisal Ismail, Principal Consultant, Sapience Consulting Pte Ltd
Feisal Ismail

Extensive technical and managerial experience supporting organisations across government, pharmaceutical, banking and financial industries. Well-versed in creating and leading high-performing teams through effective work methodologies that leverages on technology and best practices to achieve organisational objectives. Communicative, articulate and a firm believer in sharing both knowledge and experience. Highly organised and relish delivering superlative results in high-pressure environments. Believes in providing quality advice grounded in a sapient application of experience, best practices and an acute understanding of real-world realities. Clients can count on me – my word is my bond.

 Back to all courses

Site Reliability Engineering Foundation (SREF) -- January 2026 intake

0%

Overview

The Site Reliability Engineering (SRE) Foundation course is an introduction to the principles and practices that enable an organisation to reliably and economically scale critical services. Introducing a site-reliability dimension requires organisational re-alignment, a focus on engineering and automation, and the adoption of new working paradigms. Tailored for those focused on large-scale service availability, the curriculum highlights the evolution of SRE and its future direction. It equips participants with the practices, methods, and tools to engage people across the organization in reliability and stability.

The course uses real-life scenarios and case stories to make the learning experience practical and applicable. Upon completion, participants will have tangible takeaways, such as an understanding of how to set and track Service Level Objectives (SLOs). The course was developed by leveraging key SRE sources, engaging with thought-leaders, and working with organizations to extract real-life best practices for starting SRE adoption. This course positions learners to successfully complete the SRE Foundation certification exam.

Course Description & Learning Outcomes

The SRE Foundation course provides a comprehensive introduction to the core principles and practices of Site Reliability Engineering. The curriculum is structured to provide a practical understanding of SRE's role and its impact on an organisation's operations.  

Upon completion, participants will have a practical understanding of:

  • The history of SRE and its emergence at Google.  

  • The inter-relationship of SRE with other frameworks such as DevOps, ITSM, and Value Stream Management.  

  • The underlying principles behind SRE, including Service Level Objectives (SLOs) and Service Level Indicators (SLIs).  

  • Error budgets and the associated error budget policies, and the concept of "toil" and how to eliminate it.  

  • Observability as a key indicator of a service's health.  

  • SRE tools, automation techniques, and the importance of security.  

  • Learning from failure through concepts like anti-fragility, Chaos Engineering, and blameless post-mortems.  

  • The organisational impact that introducing SRE can bring, including on-call necessities and adoption patterns.

Recommended Prerequisites

There are no formal prerequisites to attend the SRE Foundation course or to take the certification exam.  

However, an understanding and knowledge of common DevOps terminology and concepts and related work experience are highly recommended for the course.

Schedule

Start Date: 05 Jan 2026, Monday
End Date: 07 Jan 2026, Wednesday

3 days, 9am – 5pm

Location: 243 Beach Rd, #02-01 , 189754

Agenda

Day/TimeAgenda Activity/Description
Start Date: 5 January9am to 5pm
End Date: 7 January9am to 5pm

Pricing

Course fees: This course is supported under IBF Standards Training Scheme and is also eligible for SkillsFuture Credit and NTUC UTAP

Skills Covered

PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.

  • Site Reliability & Resilience Engineering (SRE) (Proficiency level: Beginner)
  • ITSM (Proficiency level: Beginner)
  • Service Level Objectives (SLOs) and Service Level Indicators (SLIs) (Proficiency level: Beginner)
  • Observability (Proficiency level: Beginner)
  • Automation and Security (Proficiency level: Beginner)
  • DevOps (Proficiency level: Beginner)

Speakers

Trainer's Profile:

Feisal Ismail, Principal Consultant, Sapience Consulting Pte Ltd
Feisal Ismail

Extensive technical and managerial experience supporting organisations across government, pharmaceutical, banking and financial industries. Well-versed in creating and leading high-performing teams through effective work methodologies that leverages on technology and best practices to achieve organisational objectives. Communicative, articulate and a firm believer in sharing both knowledge and experience. Highly organised and relish delivering superlative results in high-pressure environments. Believes in providing quality advice grounded in a sapient application of experience, best practices and an acute understanding of real-world realities. Clients can count on me – my word is my bond.

 Back to all courses

DevOps Leader -- November 2026 intake

0%

Overview

The DevOps Leader course is designed for professionals who want to adopt a transformational leadership approach to implementing DevOps within their organisations. This is a two-day, instructor-led programme that also offers flexible online and hybrid learning options.  

The course is intended for a diverse audience, including business managers, change agents, consultants, IT directors, and others who are leading a DevOps cultural transformation. It focuses on the human dynamics of cultural change and provides practices, methods, and tools to help leaders engage people across the entire DevOps spectrum.

Course Description & Learning Outcomes

The DevOps Leader course is a practical experience for participants who want to make a significant impact on their organisation. The content is based on key leadership sources, including the Spotify Squad Model, and is designed to teach the differences between traditional and modern IT practices in a fast-paced environment. Upon completion, participants will have tangible takeaways, such as an understanding of Value Stream Mapping.  

Upon completing the course, participants will achieve the following learning outcomes:

  • Understanding DevOps and time to value  

  • Grasping mindsets and mental models  

  • Identifying key differences between DevOps IT and traditional IT  

  • Learning about target operating models and organisational design  

  • Focusing on value outcomes  

  • Exploring ideas for organising workflows  

  • Understanding performance management, rewards, and motivation  

  • Learning how to prepare investment cases  

  • Empowerment and participation  

  • Defining meaningful metrics  

  • Performing Value Stream Mapping

Recommended Prerequisites

There are no formal prerequisites to attend the DevOps Leader course or take the certification exam. However, a familiarity with DevOps definitions and principles is considered essential for a successful learning experience.

Schedule

Start Date: 26 Nov 2026, Thursday
End Date: 27 Nov 2026, Friday

2 days, 9am – 5pm

Location: 243 Beach Rd, #02-01 , 189754

Agenda

Day/TimeAgenda Activity/Description
Start Date: 26 November9am to 5pm
End Date: 27 November9am to 5pm

Skills Covered

PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.

  • Governance, Risk and Compliance (Proficiency level: Beginner)
  • Value Stream Mapping (Proficiency level: Beginner)
  • DevOps (Proficiency level: Beginner)

Speakers

Trainer's Profile:

Feisal Ismail, Principal Consultant, Sapience Consulting Pte Ltd
Feisal Ismail

Extensive technical and managerial experience supporting organisations across government, pharmaceutical, banking and financial industries. Well-versed in creating and leading high-performing teams through effective work methodologies that leverages on technology and best practices to achieve organisational objectives. Communicative, articulate and a firm believer in sharing both knowledge and experience. Highly organised and relish delivering superlative results in high-pressure environments. Believes in providing quality advice grounded in a sapient application of experience, best practices and an acute understanding of real-world realities. Clients can count on me – my word is my bond.

 Back to all courses

DevOps Leader -- October 2026 intake

0%

Overview

The DevOps Leader course is designed for professionals who want to adopt a transformational leadership approach to implementing DevOps within their organisations. This is a two-day, instructor-led programme that also offers flexible online and hybrid learning options.  

The course is intended for a diverse audience, including business managers, change agents, consultants, IT directors, and others who are leading a DevOps cultural transformation. It focuses on the human dynamics of cultural change and provides practices, methods, and tools to help leaders engage people across the entire DevOps spectrum.

Course Description & Learning Outcomes

The DevOps Leader course is a practical experience for participants who want to make a significant impact on their organisation. The content is based on key leadership sources, including the Spotify Squad Model, and is designed to teach the differences between traditional and modern IT practices in a fast-paced environment. Upon completion, participants will have tangible takeaways, such as an understanding of Value Stream Mapping.  

Upon completing the course, participants will achieve the following learning outcomes:

  • Understanding DevOps and time to value  

  • Grasping mindsets and mental models  

  • Identifying key differences between DevOps IT and traditional IT  

  • Learning about target operating models and organisational design  

  • Focusing on value outcomes  

  • Exploring ideas for organising workflows  

  • Understanding performance management, rewards, and motivation  

  • Learning how to prepare investment cases  

  • Empowerment and participation  

  • Defining meaningful metrics  

  • Performing Value Stream Mapping

Recommended Prerequisites

There are no formal prerequisites to attend the DevOps Leader course or take the certification exam. However, a familiarity with DevOps definitions and principles is considered essential for a successful learning experience.

Schedule

Start Date: 01 Oct 2026, Thursday
End Date: 02 Oct 2026, Friday

2 days, 9am – 5pm

Location: 243 Beach Rd, #02-01 , 189754

Agenda

Day/TimeAgenda Activity/Description
Start Date: 1 October9am to 5pm
End Date: 2 October9am to 5pm

Skills Covered

PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.

  • Governance, Risk and Compliance (Proficiency level: Beginner)
  • Value Stream Mapping (Proficiency level: Beginner)
  • DevOps (Proficiency level: Beginner)

Speakers

Trainer's Profile:

Feisal Ismail, Principal Consultant, Sapience Consulting Pte Ltd
Feisal Ismail

Extensive technical and managerial experience supporting organisations across government, pharmaceutical, banking and financial industries. Well-versed in creating and leading high-performing teams through effective work methodologies that leverages on technology and best practices to achieve organisational objectives. Communicative, articulate and a firm believer in sharing both knowledge and experience. Highly organised and relish delivering superlative results in high-pressure environments. Believes in providing quality advice grounded in a sapient application of experience, best practices and an acute understanding of real-world realities. Clients can count on me – my word is my bond.

Subscribe to Smart Cities and Infrastructure

Be part of Singapore's fastest growing Deep Tech Community

Receive the latest updates on ecosystem events and programmes!

Register